Connect Sam with the Stadler Form App
Here, you'll find out how to connect your fan heater Sam, with the Stadler Form app. Monitor the room temperature and control your fan heater conveniently from the comfort of your sofa.
Important note for Android users
In order for your Android device to establish a proper connection to the app, you must make additional settings on your Android device.
Click here to access the step-by-step guide.
The Stadler Form App
With this app, you can make even more efficient use of your Stadler Form indoor climate devices. Control one or more Stadler Form devices remotely. To control devices that have Wi-Fi capability, you need the app as well as an account. Download the app from the App Store or via Google Play, install it, and register.
Download the app and open it. If you already have an account, you can log in using your user data. If you're new, you'll need to register first.
Make sure that the Wi-Fi connection and Bluetooth on your smartphone are enabled. Select the Wi-Fi network you'll be using to connect the device later.
Turn on your Sam. Ensure that the LED under the displayed temperature is blinking. If the Wi-Fi symbol isn't visible there or isn't blinking, press the Wi-Fi button for 3 seconds until the Wi-Fi icon under the temperature flashes rapidly.
Sam will now automatically appear in the app under "Discovering devices". Simply click "Add," wait until he's connected, and you're good to go.
If Sam doesn't appear automatically, click the "+" icon in the top right corner of the main menu, then select "Add Device."
Next, choose Sam from the overview.
Afterwards, select a 2.4 GHz Wi-Fi network and enter the corresponding password.
Sam needs to be in pairing mode for a connection to be established. Press the Wi-Fi button for 3 seconds to activate pairing mode.
Once the Wi-Fi symbol under Sam's temperature display is blinking rapidly, confirm this and click "Next".
Now, the pairing process begins. After a few seconds, Sam's water level indicator will light up steadily, indicating that the app has located the device.
The device is now added to the app.
Sam is now connected and successfully added in the app. Click "Done" now.
Done! You can now control Sam through the app. By the way, you can exclusively activate the child lock in the app. This feature prevents the buttons on the device itself from being operated.
Support
How can we help you?
Your request will be answered from Monday to Thursday if possible within 24 hours. On Fridays and during the weekend it might take a little longer.
Note for Tuya app users
If you have been using the "Smart Life – Smart Living" app from Tuya for your Stadler Form devices, you can continue to do so. However, it's not possible to have a device stored and operated in both apps. We recommend switching to the Stadler Form app, as it will be further developed to provide an even better experience in the future. Please note that when you switch, you'll need to create a new account for the Stadler Form app and re-register your Stadler Form devices.
FAQs
Make sure
- that your Sam is connected to the power supply correctly and switched on
- that your smartphone is connected to WLAN and Bluetooth
- that the wireless network is enabled on Sam. If not, press the Wi-Fi button on Sam for 3 seconds
The device can be easily disconnected from the app. To do this, go into the app and delete Sam. Alternatively, press the Wi-Fi button on Sam for 3-5 seconds. When the Wi-Fi symbol starts flashing, the connection between the device and the app has been disconnected.
- Restart your mobile phone
- Switch off your router or Wi-Fi, wait 30 seconds and then switch it back on again. Then you can try again to add Sam automatically, as described in the instructions
- If a timeout still keeps occurring, add Sam manually
When the Wi-Fi symbol below the temperature displayed is constantly lit, your fan heater is connected to the app.
Only one account can be connected to the device.
In your Stadler Form app account, however, you can share access to control your device with other people. To do this, go to the desired device, click on settings in the top right-hand corner and select "Share Device". Here you can grant access.
Important note for Android users
To connect correctly to the app, you must make additional settings on your Android device. Click here to go to the step-by-step instructions.
No, Stadler Form devices can't currently be integrated in the HomeKit.
After you have connected to the Stadler Form app, it will take a few seconds for the measurement data to be displayed in the app.